We are looking for a passionate Social Work Services Manager to join our dedicated team at Women’s Aid Organisation, a leading non-governmental organisation based in Selangor, Malaysia. We are committed to advocating for women’s rights and combating violence against women.

Role: Social Work Services Manager

Key Responsibilities:
– Managing the delivery of WAO Case management and Hotline services, including conducting periodic monitoring, reporting and evaluation of the impact and ensuring compliance with case management and response standards.
– Supervise the Services and Hotline staff, including Social Workers, Child Care Providers, Shelter Officer, Cook & Cleaner and CSOs. To provide training, monitor, report and evaluate their outputs and performance.
– To ensure WAO’s safe spaces; i.e: Shelter and Child Care facilities are managed and upkeep, and to provide shelter staff the necessary support, technical expertise and training needed.
– Potential Donor engagement for Services Fundraising along with Partnerships
– Grants and Proposal support for Services Projects along with ED

We Offer:
– A chance to be part of a transformative team making real impacts in the community.
– Opportunities for professional development and growth within the organisation.

Join us in our mission to empower women and fight against violence. Together, we can create safer, more equitable communities. Apply now!

How to Apply:
Please send your resume and cover letter to: info@wao.org.my and nazreen@wao.org.my. We look forward to hearing from you!

Job Description Link:

ToR Services Manager-updated Oct 2024 (2)