根据妇女援助组织（WAO）近期发布的2017年度报告，越来越多的家庭暴力幸存者选择透过WhatsApp寻求协助，以致在2017年，妇女援助组织的WhatsApp / SMS热线使用量增加了两倍。 2017年，妇女援助组织透过WhatsApp / SMS热线“TINA”进行了1698次咨询，比较前年的咨询次数为699次。 妇女援助组织案例经理Charlene Murray说：“许多家暴幸存者认为，透过WhatsApp取得咨询感觉更舒服。发短信比使用电话讲话让她们觉得较少胁迫感，从而减少了幸存者寻求支援的障碍。” Charlene 补充道，“这一趋势符合大马人是全球最热衷使用WhatsApp的用户之一的数据调查。透过了解家暴幸存者选择的沟通方式，我们将可更有策略的接触她们。” 妇女援助组织于2014年推出了“TINA”，代表“我想要援助”。通过TINA，家暴幸存者可以获晓她们的权益和选择等相关信息。 TINA也是接触妇女援助组织服务如庇护所和社交工作的起点。 “TINA”简称是广告公司TBWA Kuala Lumpur的创意。 在2017年，艺术家Chan Wen…
Women’s Aid Organisation (WAO) refers to Home Ministry Secretary-General Datuk Aseh Che Mat’s statement on the Immigration Department’s intention to consider waiving the RM100 Special Pass fee for abused foreign domestic workers currently seeking shelter at WAO (The Sun, NST, The Star, 30 August 2001).
WAO applauds the precedent that the government has made by its initiative in waiving the fees based on humanitarian grounds. At present, whilst awaiting for the resolution of the abused foreign domestic workers’ cases against the perpetrators, they will have to apply for a Special Pass. This pass costs RM100, and has to be renewed each month. In addition, the Employment (Restriction) (Exemption) Order, 1972, prohibits foreign domestic workers who are holding Special Passes while seeking redress from being employed. The impact of these two regulations discourages foreign domestic workers from bringing legal action against the perpetrators, thus not attaining redress for the abuse they have suffered.
It is therefore a very positive response by the government to the predicament that these women encounter in this situation. This move acknowledges that the Malaysian government has to take some responsibility in helping to alleviate the burden that the abused foreign domestic workers are facing. In addition, it also assists non-profit organisations such as WAO, who have limited resources, in their work with women in crisis. We hope that the Immigration Department will consider extending this priviledge to other abused Migrant Workers.