根据妇女援助组织（WAO）近期发布的2017年度报告，越来越多的家庭暴力幸存者选择透过WhatsApp寻求协助，以致在2017年，妇女援助组织的WhatsApp / SMS热线使用量增加了两倍。 2017年，妇女援助组织透过WhatsApp / SMS热线“TINA”进行了1698次咨询，比较前年的咨询次数为699次。 妇女援助组织案例经理Charlene Murray说：“许多家暴幸存者认为，透过WhatsApp取得咨询感觉更舒服。发短信比使用电话讲话让她们觉得较少胁迫感，从而减少了幸存者寻求支援的障碍。” Charlene 补充道，“这一趋势符合大马人是全球最热衷使用WhatsApp的用户之一的数据调查。透过了解家暴幸存者选择的沟通方式，我们将可更有策略的接触她们。” 妇女援助组织于2014年推出了“TINA”，代表“我想要援助”。通过TINA，家暴幸存者可以获晓她们的权益和选择等相关信息。 TINA也是接触妇女援助组织服务如庇护所和社交工作的起点。 “TINA”简称是广告公司TBWA Kuala Lumpur的创意。 在2017年，艺术家Chan Wen…
WOMEN’S Aid Organisation (WAO) received a letter from the police on March 11 in response to its annual request for the 2010 statistics on Violence against Women (VAW) from the Sexual Crimes and Child Abuse Division. The statistics include incidences of domestic violence, rape, incest, domestic worker abuse and child abuse. The police to our surprise regretfully informed us that they were unable to provide us with these statistics with the reason that these figures are classified as confidential documents.
WAO has been receiving this information without impediment for many years and as such felt that this arbitrary decision was a mere oversight or mistake on the part of the police. We thus wrote a second letter on April 1, appealing the police decision to deny us the statistics. In the letter we also outlined the reasons for which we required the statistics.
The press and women’s groups were alerted. When the Inspector-General of Police, Ismail Omar, was questioned by the press he said that he had no inkling of WAO’s request for access to the 2010 Crime/ VAW Statistics prepared by Bukit Aman’s Sexual Crimes and Child Abuse Division. “I haven’t seen the application. I have no idea what it’s about,” he said.
On April 28, WAO received the statistics from Bukit Aman with a letter informing us that the statistics were for reference and research purposes only and could not be distributed to a third party.
The reasons why WAO requests for these statistics are to understand the incidences and trends of VAW. As a service provider that has been around for over 28 years it assists us in tailoring our crisis intervention services for women in Malaysia. It also helps shape our public education programmes. Lastly, it helps us lobby for allocation of resources not just for NGOs but also for the Welfare Department and the police.
WAO is unhappy and dissatisfied with the restrictive use of this information. The police have not given any substantiated reasons as to the restrictive use and the need to hide such information. We maintain the position that freedom and access of information is central to a democratic process and that these statistics and all statistics of public interest should be made available in the public domain without any hindrance by the authorities. Access to such information is not only vital to WAO and civil society but it should be recognised that we have a right to have access to such information.
Women’s Aid Organisation